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About Us
Our company Mayday Communications is a boutique recording specialist promoting Verint®, Verint Verba, and Motorola® solutions. We can record anything from Voice and Chat, Two-Way Radio communications and back office compliance requirements. We excel in Public Safety 9-1-1, Fire and company internal recording where liability and security are essential or regulated and not just a "nice to have". As both a Verint and Motorola partner, our only business is critical and compliant communications so it is imperative we implement best of breed solutions.
Mayday Communications is a Motorola Full-line Dealer, Manufacturer’s
Representative and Service Center for the New York Metro area focusing
in Nassau and Suffolk counties. Concentrating on Public Safety;
(Police/Fire), State and Local Government, Transportation, Education
and Utilities providing engineered and certified turnkey two-way
communications solutions.
We choose these two industry leaders because of their synergistic
relationship with each other and the confidence they are the best and
most reliable products we can offer. Even more importantly, we
can provide certified service and support directly from Mayday to you
on both Motorola and Verint.
• Call Recording – Analog and Digital (TDM) devices, VoIP
• Two-Way Radio Recording – Conventional and Digital
• Screen Recording – CAD workstations and agent desktops
• Search, playback, and export – Synchronized Audio and Screens
• Evaluations – Automated tagging and user-customizable templates
• Data Integrations – ANI/ALI, CAD, and agent desktop application data
• Speech Analytics – Trend analysis and business tools
• Performance MGMT – From content production of eLearning to delivery and management
• Workforce MGMT – Optimize and automate forecasting and scheduling
Facts
Over 50 years
in business
in business
Years providing
Motorola solutions
Motorola solutions
Focus
Our Customers
Our Customers
Mayday Communications is a fully authorized Motorola Two Way Radio dealer, and Authorized Motorola Service Center, in business since 1963. Mayday Communications provides rentals, sales and service of two-way radios for the Private sector as well as Public Safety, including Hospitals, Schools, Fire Departments, Police Departments. We offer in field on site installations performed by our Motorola trained technicians.
We use state of the art equipment from Motorola Solutions, Pyramid Communications, Federal Signal, Zetron, David Clark, Uniden Bearcat, Cambium PTP, Eaton/Wrightline.
- Full Dispatch Centers
- Repeaters / Voting Systems for improved coverage
- Mototrbo digital systems
- System Design
- Firehouse Alerting Systems
- Point to Point wireless Solutions
- Vehicle Installations / Chief's Vehicles
Mayday is capable of providing recording solutions for mission – critical 911 calls and radio transmissions for the legal record to maximizing customer service and operational efficiency in any call center through a comprehensive set of voice and screen recording, and powerful quality monitoring and analytical tools. We are focused on delivering reliable voice recording and quality monitoring solutions with Verint software products to a wide range of vertical markets ( 911 centers / public safety ), customer contact centers in the following vertical markets, education, transportation, financial services, utilities ,security, insurance, phone betting etc.
- Call recording – Analog and Digital (TDM) devices, VoIP
- Radio recording – Conventional and Digital
- Screen recording – CAD workstations and agent desktops
- Search, playback, and export – Synchronized Audio and Screens
- Agent Evaluation – Automated tagging and user-customizable templating
- Data Integrations – ANI/ALI, CAD, and agent desktop application data
- Speech Analytics – Trend analysis and business tools
- eLearning – From content production to delivery and management
- Workforce Management – Optimize and automate forecasting and scheduling
Mayday Communications delivers unbeatable product expertise, highly technical staff and full support and implementation / integration of the Verint product line into customer environments.